Product Implementation Engineer
Corvus Robotics
About Corvus
Every physical good spends time in a warehouse, and every warehouse tracks their inventory. Today, nearly 100% of warehouses track their inventory manually using barcode scanners and climbing forklifts.
We're Corvus Robotics. Our fully autonomous Corvus One™ drones use computer vision & robotics to automatically track inventory, improving worker safety and increasing labor efficiency. We believe that data-driven, safe inventory management will optimize the global physical economy and improve economic prosperity for humanity.
About the Role
With autonomous robots deployed in dozens of Global 2000 companies across the US, we're now ready to introduce the AI inventory revolution with robotics at scale, implementing to hundreds and thousands of warehouses.
We’re looking for a customer-focused implementation engineer to deliver exceptional installations and champion the operational success of our robotics systems across the US.
Specifically, in this role you will:
Install and configure the Corvus One hardware system in customer facilities
Own implementation projects for new and existing enterprise customers
Swiftly triage and perform incident response to real-world robotics operations at scale
Be the “face of innovation” in the education of embodied-AI innovation to customer champions
Work with product engineering & customer success to deliver value-add product improvements
In this role, you'll spend 50-75% of time traveling to warehouses nationwide, with periodic trips to HQ in Mountain View, CA. The ideal candidate must be able to legally rent & drive cars in the U.S.
Must haves:
Substantial experience traveling to implement automation or robotics hardware at customer sites
Experience working with robotic stacks & software tooling, including Ubuntu, ROS, Python & shell scripts, Git, SQL
Experience conducting electrical diagnosis and mechanical repair on hardware devices
Experience owning key responsibilities at a fast-growing startup
Not required, but nice to have:
Experience in customer-facing roles, such as retail, sales, and customer support
Experience troubleshooting enterprise IT configurations and setting up network access
Experience working in supply chain & logistics, including automation and robotics for the supply chain industry